Property
Property Moves Fast. Your Team Should Too
Property businesses — from independent agencies to property management firms — need customer-facing staff who can juggle multiple clients, handle emotionally charged conversations, and keep things moving without dropping the ball. Yet most recruitment agencies treat lettings admin and property customer service as entry-level filler roles, and the quality of candidates reflects it.
Why Tigerlily Understands Your World
Tigerlily places customer service, admin, and telesales professionals into property businesses who understand that every interaction is a potential long-term relationship. We look for candidates who are organised, personable, and comfortable managing multiple priorities in a fast-moving environment — because in property, details matter.
UK property businesses report that poor customer service is the leading cause of client churn in lettings — with 54% of landlords citing communication failures as the reason they switched agencies. Getting your front-line team right is the most cost-effective retention strategy available.