Travel & Tourism
Give Your Customers An Experience Worth Talking About. Starting With Your Team.
The travel and tourism sector has never fully recovered from the staffing disruption of recent years. Seasonal demand, 24/7 service expectations, and the need for staff who genuinely love what the brand stands for make recruitment a constant challenge. Agencies who treat it like any other customer service role miss the point entirely.
Why Tigerlily Understands Your World
Tigerlily places customer-facing and admin professionals who bring genuine enthusiasm to the brands they represent. Whether it's a travel contact centre handling complex itineraries, or a leisure business needing front-of-house admin support, we match candidates on culture fit and attitude — not just a list of previous job titles.
The UK travel and tourism sector contributes over £237 billion to the economy annually, yet staff turnover in customer-facing roles remains above 40% — driven largely by poor cultural fit and misaligned expectations at the point of hire.